Forgot MU-Online password/account locked

If you have forgotten your password, or if the login with your existing password does not work, you must have your password reset.

Send an e-mail to ssc(at) with your matriculation number and your name and ask for a new PIN code to be sent to you so that you can reset your password.

Further Information

Study Support Center

Phone: +43 3842 402-7410



Office hours from Monday to Friday from 9:00 AM to 12:00 PM and by appointment